About us
Cyberlab was established in 1990 as a Solution Driven Information Technology Service Provider. Since our inception Cyberlab has come a long way in servicing all IT requirements for the corporate, medium and small business markets.
The use of Cloud hosted infrastructure, telephony, always on SD-WAN connections and work-from-home VPN connections are no longer optional for businesses, they have become a requirement to ensure continuity. Cyberlab has partnered with a variety of datacenters, Internet providers and network equipment manufacturers, and gained the skills necessary to implement and manage these solutions in a way that will enhance your company productivity and up-time.
Virtual servers are a cost-effective way to host applications, where Dedicated servers provide you with premium, dedicated resources. We provide a fully managed service to ensure your Windows server is updated, secure and backed up.
Proper domain management is the foundation of all services linked to it, for example a website, email and custom records for other services. We also provide shared and dedicated cPanel website hosting.
With Software defined WAN it is possible to link remote offices together as if all are on the same network. We also include Cloud Servers with our SD-WAN solution, so that these can be accessed like any other local server.
Through partnerships with various Internet providers, we can connect your office with stable internet and also combine multiple fiber, LTE, Satellite or Wireless-ISP links to create an always-on connection.
3CX is a leading IP PABX platform that allows communication through your IP phones, computers and mobile phone apps, wherever you are.
Subscription based Microsoft 365 products make it easy to get state of the art Exchange email, Microsoft Office licenses and access to Teams, OneDrive, etc.
Cyberlab can enhance your IT department with any of the following services
Standing on more than 20 years of consulting experience, Cyberlab is uniquely qualified to engage with your organization on a senior management level to develop a custom IT system tailored for your specific requirements. Taking into account existing IT assets and budgets, Cyberlab will partner with your organization with a long-term view, adapting your IT infrastructure according to your organization’s requirements. Cyberlab takes pride in implementing technology seamlessly and cost effectively, making our clients self-sufficient and independent.
Being passionate about Information Technology, Cyberlab has been able to move along with the rapid rate of technology evolution. Having partnered with most major players in the IT sector including Microsoft, HP, DELL and Peplink we are confident in our ability to provide and maintain a comprehensive IT solution for your organization.
Cyberlab offers comprehensive Service Level Agreements that may include hardware, software, connectivity and disaster recovery solutions aiming to keep our clients on the cutting edge of technology and in line with company budgets. Ultimately, Cyberlab maintains a proactive, rather than reactive approach to IT, utilizing all kinds of technologies to maintain the IT Infrastructure, with the specific aim to minimize downtime and surprises. Being well aware of all the hidden costs and headaches associated with IT, Cyberlab aims to provide our clients with a reliable, predictable IT solution, enabling your organization to focus on your core competencies without being distracted. SLA’s will be tailored on an ongoing basis so as to evolve with your organization, and aims to provide peace of mind, knowing that your company’s digital assets are well looked after.
Businesses have slowly warmed to the fact that outsourcing their IT infrastructure makes good business sense. Cyberlab understands the sensitivity of introducing a different culture, a different company into your organization to take care of one of your organization’s most valuable assets. Cyberlab has always placed a high priority on keeping professional, qualified staff that will engage your employees with more than just technical problem-solving ability. Our staff is committed to build a relationship with your staff so as to educate them, and blend in with your company – a partnership rather than a “fix”. The idea of co-sourcing, that is, forming a team comprising of Cyberlab staff as well as staff internal to your company to troubleshoot and monitor IT infrastructure has proved to work extremely well, and can be considered in scenarios where data and uptime are extremely critical.
With IT and communications playing such a critical role in any modern organization, Cyberlab aims to partner with our clients in a way that will enable them to use technology without being distracted by the burden of implementing and maintaining thereof.
Cyberlab can provide professional data cabling and network design services that complies with industry standards due to our partnerships with major data cabling companies in South Africa. Cyberlab has also gone the extra mile to obtain expertise knowledge in wireless networking, configuring and maintaining secure and reliable wireless networks using state of the art equipment
Cyberlab is a registered dealer for most popular brands of IT hardware, and puts much effort in evaluating and testing a variety of different hardware solutions so as to be able to inform and recommend to our clients. Servers, desktop computers, notebooks, printers and networking equipment evolves and changes constantly, and Cyberlab is committed to remain informed and objective, so as to provide our clients with the best possible solution in line with budget. Many years of experience has taught us to place an extremely high priority on reliable hardware, and Cyberlab adopts a strong, yet reasonable approach to hardware.
Cyberlab is uniquely positioned to provide software relevant to your day to day running (such as Microsoft solutions, anti-virus, accounting) as well as custom developed software solutions. Having Microsoft certified professionals on board, you can be certain to be informed and kept on the latest Microsoft products relevant to your specific requirements. Cyberlab is also able to recommend on and provide most anti-virus solutions, having encountered and worked with almost all packages and is qualified to advice on HR, accounting and custom solutions to optimize your organization’s daily running.
The Peplink Balance’s world-leading internet load balancing and VPN bonding solution lets you take control of your WAN and improves internet connectivity, all with one easy-to-manage device. Able to intelligently distribute network traffic over multiple WAN links, including up to 13 DSL, cable, 4G, and 3G, the Peplink optimises traffic via its outbound traffic manager and DSL/Cable Optimisation Technology. Even with the most strenuous network traffic, the Peplink scales on demand to provide fast internet when you need it most. Should a connection fail, the Peplink Balance automatically switches to a healthy link in less than a second, seamlessly maintaining internet connectivity and corporate VPN functionality. Using Peplink’s unique VPN bonding technology, you can aggregate the bandwidth of all available WAN links, significantly boosting speed, reliability, and failover performance.
Cyberlab’s Online Occurrence book, the Shift Report, is custom developed for the Armed Response industry and provides a platform to log a variety of events, automatically notify the correct people and follow up on requests. The platform allows for the customization of various modules to enhance the company’s existing structures. Contact us for access to our Demo portal.
